Privacy Policy

Being Physio Privacy Policy

Policy Aim

Being Physio, is committed to ensuring the protection and privacy of your personal information in accordance with the Australian Privacy Principles (“APPs”) as outlined in the Privacy Act 1988 (Cth) and the Privacy Amendment (Enhancing Privacy Protection) Act 2012. This Privacy Policy outlines our practices in collecting, using, and safeguarding your data while adhering to these principles.


Collection, Using and Security of your information

 

Information We Collect:

We collect only the necessary personal information required to provide you with exceptional allied health physiotherapy services. This includes details like your name, contact information, medical history, and billing particulars. This information is collected when you schedule appointments, complete forms on our website, or engage with us through various channels. 

 

How We Use Your Information:

The information we collect serves the purpose of delivering efficient and tailored services. It aids in appointment scheduling, treatment planning, billing, and communication concerning your health and well-being. Furthermore, we may utilize your data to share crucial updates, newsletters, and pertinent marketing materials. You maintain the option to opt out of marketing communications at any point.

 

Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is entirely secure, so we cannot guarantee absolute security.

 

Sharing your Information:

We do not share your personal information with third parties unless required for legal or regulatory compliance, or if it is necessary for the provision of our services (e.g., sharing relevant medical information with your healthcare provider). We may also share your information with service providers who assist us in operating our business, subject to confidentiality agreements.


Patient Consent Policy for Social Media

Respecting your privacy is paramount to us. Prior to sharing any personal information, such as images or testimonials, on our social media platforms or website, we seek your explicit consent. You retain the right to review and approve the content before it is published. Should you choose to withdraw your consent, kindly notify us, and we will promptly remove the content upon request.

Your use of our website and services signifies your acknowledgment and acceptance of the practices described in this Privacy Policy. If you have any queries or concerns about the information we collect, its security, or our social media practices, please do not hesitate to contact our Data Protection Officer at 1300 208 601.

 

What do you do if you have a complaint or a question

Should you have any inquiries, concerns, or complaints concerning our Privacy Policy or the handling of your personal information, we encourage you to contact our Data Protection Officer. You can reach them at 1300 208 601 or by sending an email through our website. We take privacy matters seriously and will address your queries promptly.

Being Physio

Attention: Data Protection Officer

15 Amarco Circuit,

The Ponds, NSW, 2769

Ph: 1300 208 601

Changes to the Policy

We may periodically update this Privacy Policy to align with changes in our practices or legal requirements, including updates to the Australian Privacy Principles. The revised policy will be posted on our website, accompanied by the date of the latest revision. 

Thank you for entrusting Being Physio with your allied health physiotherapy requirements. By using our website and services, you acknowledge that you have read and comprehended this Privacy Policy and consent to its terms.

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ACKNOWLEDGEMENT OF COUNTRY

In the spirit of reconciliation Being Physio acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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